For therapists

Your WhatsApp, back to what matters.

Availability questions, bookings, reschedules and invoices fill your WhatsApp between appointments. We build practice admin that handles them there, and leaves everything clinical with you.

Talk to Us See it on WhatsApp
A therapist listening attentively to a client in a calm counselling room.

The problem

The admin arrives in the gaps you need for yourself.

Practical questions land on the same WhatsApp as everything else, and each one waits until your next break.

  • Do you have space for new clients?
  • Can we move Thursday to Friday?
  • What is the link for today?
  • Could you resend last month’s invoice?
  • Is there an evening slot next week?
One WhatsApp number and you, between sessions
Messages that all arrive in the same WhatsApp account.

The journey

How it works on WhatsApp

The assistant handles your admin using only the practical details you write, and passes any other message to you without replying. Here is a sample conversation.

  1. Inquiry

    Only the practical details you wrote; anything else goes to you.

  2. First call

    An introductory call booked from your real availability.

  3. Scheduling

    Reminders, video links and reschedules within your rules.

  4. Billing

    Invoices and reminders go out on your schedule.

  5. Continuity

    Openings offered to your waitlist and regular clients.

What we could build

Behind the chat, admin only.

Tailored scheduling and billing connected to your WhatsApp, scoped to admin and shaped around how you already work.

WhatsApp Your clients’ messages
Client Care Coordinator Replies, books and follows up
  • Your calendar Calls and sessions booked, moved and reminded.
  • Invoices Created after each session and followed up.
  • Waitlist Openings offered in the order you choose.
Messages arrive on WhatsApp, your Client Care Coordinator agent handles them, and each reply updates your calendar, invoices, waitlist.

Could connect to tools you may already use, such as

  • Google Calendar
  • Zoom
  • Google Meet
  • QuickBooks
See integrations

What stays with you

Clinical work stays with you.

  • Agents do not give advice, assess anyone or reply to what someone shares about their wellbeing.
  • Session notes and clinical records stay in the tools you already use for them. We do not build around them.
  • If your practice has confidentiality or data requirements, bring them to the conversation and we will scope around them.

More from Agent Flow

One growth partnership for every business: we start with one workflow, then keep building with you through a monthly subscription with service hours included. How Agent Flow works

For therapists

Tell us which admin takes your time.

Bring the scheduling, billing or inquiry work that fills your gaps. We will talk through what could be handled, and what should stay with you.

Talk to Us